Privacy Policy

PRIVACY POLICY

Last Updated: June 25, 2026

Fleur de Crêpe, Inc. ("Fleur de Crêpe," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how your personal information is collected, used, disclosed, and protected when you visit fleurdecrepe.com (the "Site"), submit a Proposal Request, inquire about our services, purchase products, or communicate with us.

This policy applies to our general privacy practices, including information collected through our website, event inquiries, online purchases, marketing activities, and advertising practices.

GENERAL PRIVACY INFORMATION

1.1 Personal Information We Collect

When you visit our Site, we may automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Device information

  • Operating system

  • Cookies installed on your device

  • Pages viewed

  • Products or services viewed

  • Websites or search terms that referred you to our Site

  • Information about how you interact with our Site

We refer to this automatically collected information as "Device Information."

We collect Device Information through technologies including:

Cookies

Cookies are data files placed on your device that may include an anonymous unique identifier. Cookies help us improve website functionality, understand visitor behavior, and enhance your experience.

Log Files

Log files track activity on our Site and may include:

  • IP address

  • Browser type

  • Internet service provider

  • Referring and exit pages

  • Date and time stamps

Web Beacons, Tags, and Pixels

These technologies help us understand how visitors interact with our Site and measure marketing effectiveness.

When you submit a Proposal Request, contact us, or purchase products or services, we may collect:

Contact Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Company or organization name

Event Information

For luxury event experiences, we may collect:

  • Event date

  • Event location

  • Event type

  • Guest count

  • Budget information

  • Event preferences

  • Customization requests

  • Brand activation details

Order Information

If you make a purchase through our Site, we may collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

  • Order details

Payment information is processed securely through third-party payment providers. Fleur de Crêpe, Inc. does not store complete credit card numbers.

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and information you provide directly to us.

1.2 How We Use Your Personal Information

Fleur de Crêpe, Inc. may use your Personal Information to:

  • Respond to Proposal Requests and inquiries

  • Create customized event proposals

  • Communicate regarding your event, order, or service request

  • Process transactions

  • Provide products and services

  • Deliver invoices and confirmations

  • Coordinate event details

  • Improve our website and customer experience

  • Analyze website usage and marketing performance

  • Prevent fraud and protect our business

  • Provide information about our services, with your consent

Our goal is to provide a personalized luxury dessert experience while protecting your privacy.

1.3 Sharing Your Personal Information

Fleur de Crêpe, Inc. does not sell your personal information.

We may share Personal Information with trusted third-party service providers that assist us with:

  • Website hosting

  • E-commerce services

  • Payment processing

  • Email communications

  • Analytics

  • Marketing services

  • Business operations

These service providers may only use your information as necessary to provide services to Fleur de Crêpe, Inc.

We may also disclose information when required by law, legal process, government request, or to protect our rights, safety, and property.

1.4 Third-Party Services

Our website may use third-party services, including:

Square Space
Our online store may be powered by Square Space Inc., which provides e-commerce services.

Google Analytics
We may use Google Analytics to understand how visitors use our Site and improve our website experience.

You may review third-party privacy practices directly through their websites.

1.5 Do Not Track

Some browsers offer a "Do Not Track" feature. Currently, our Site does not respond to Do Not Track signals.

1.6 Data Retention

We retain Personal Information only for as long as necessary to:

  • Provide requested services

  • Complete transactions

  • Maintain business records

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion of your information by contacting us.

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

This section applies to California residents and supplements this Privacy Policy.

Fleur de Crêpe, Inc. complies with applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may have the right to:

  • Request information about personal information collected

  • Request access to personal information

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of certain sharing of personal information

  • Limit certain uses of sensitive personal information where applicable

To submit a privacy request, contact:

info@fleurdecrepe.com

We may verify your identity before completing your request.

Advertising and Marketing Practices

Fleur de Crêpe, Inc. may use cookies, pixels, and similar technologies to:

  • Understand website traffic

  • Measure advertising effectiveness

  • Improve marketing campaigns

  • Provide relevant information about our services

Information collected may include:

  • IP address

  • Browser information

  • Pages visited

  • Products or services viewed

  • Website interactions

  • Advertising interactions

We may work with advertising platforms and analytics providers, including:

  • Google services

  • Social media advertising platforms

  • Other marketing partners

You may manage cookie preferences through your browser settings or available website cookie controls.

European Privacy Rights

If you are located in the European Economic Area, you may have rights regarding access, correction, updating, or deletion of your Personal Information.

If you submit information from outside the United States, you acknowledge that your information may be processed and stored in the United States.

To exercise your rights, contact:

info@fleurdecrepe.com

Children's Privacy

Fleur de Crêpe, Inc. does not knowingly collect personal information from children under the age of 13 without appropriate parental consent.

If you believe a child has provided personal information without permission, please contact us.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect Personal Information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

Fleur de Crêpe, Inc. may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy, privacy requests, or complaints, please contact:

Fleur de Crêpe, Inc.
Email: info@fleurdecrepe.com